How hanzo records your betting history
Every action on our hanzo platform generates a timestamped entry in your account. The moment you place a bet on a Piala Indonesia match, the system logs the match, your stake, your selection, and the odds you received. When that bet settles—whether you win, lose, or the bet is cancelled—the outcome appears in your history with the final payout or loss amount. This happens instantly for slots like Gates of Olympus and live tables like Dragon Tiger; for football bets, the entry updates once the match finishes.
Your payment history is equally detailed. When you deposit our welcome offer via ShopeePay or transfer funds through a e-wallet virtual account, hanzo records the date, time, amount, payment method, and confirmation status. Withdrawals show the same transparency: you request a cashout, we log the request, process it according to our standard verification windows, and mark it complete once the money reaches your linked mobile banking or local payment account.
Accessing your history is simple. Log into your hanzo account, navigate to the "Account" or "History" section, and you'll see tabs for "Bets", "Payments", and "Withdrawals". Each tab shows your most recent entries first. You can filter by date range, game type, or payment method. For example, if you want to see all your Mobile Legends bets from the past week, or all your online payment deposits from the last month, the filters let you narrow down instantly.
Hanzo stores your complete history indefinitely, so you can look back months or years if needed. We do not delete or hide settled bets or completed transactions from your view.
Understanding bet entries
Each bet entry shows you the key details:
- Bet ID: a unique reference number so you can always identify a specific wager.
- Game or market: the name of the game (e.g. "Aviator", "Live Roulette") or the match (e.g. "Liga 1: Jakarta vs Surabaya").
- Bet type: for sports, your selection (e.g. "Home win", "Over 2.5 goals"); for slots or live games, the game mode you played.
- Stake: the amount you wagered, shown in IDR.
- Odds (if applicable): the odds you received at the time you placed the bet. This is useful for comparing across bets.
- Settlement status: whether the bet is "Pending", "Won", "Lost", or "Cancelled".
- Payout or loss: the amount you received if you won, or the amount deducted if you lost. For cancelled bets, your stake is returned.
- Timestamp: the exact date and time (Jakarta time) when you placed the bet.
For live-dealer games like Blackjack or Baccarat at hanzo, the bet entry also notes the table ID and dealer name, so you can recall exactly which session you were in.
Payment and withdrawal records
Your payment history is equally transparent. When you deposit via e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, or direct bank transfer to local payment, online payment, e-wallet, or mobile banking, hanzo logs:
- Deposit amount: the exact sum you sent.
- Payment method: which e-wallet or bank account you used.
- Status: "Pending verification", "Confirmed", or "Failed".
- Timestamp: when you initiated the deposit.
- Confirmation details: once verified, a confirmation code or transaction reference.
Withdrawal records work similarly. You request a cashout, select your destination (local payment, online payment, e-wallet, mobile banking, local payment, or bank account), and hanzo logs the request. The entry shows your withdrawal amount, destination, the date you requested it, and the status ("Pending", "Processing", "Completed", or "Failed"). Once your money reaches your external account, the status updates to "Completed" and includes the confirmation timestamp.
Filters and export tools
hanzo gives you several ways to slice your history. You can filter by:
- Date range: view bets or payments from a specific week, month, or custom period.
- Game category: show only slots, live-dealer games, sports bets, or esports markets (Mobile Legends, Free Fire, PUBG Mobile).
- Settlement status: see only winning bets, losing bets, or pending bets.
- Payment method: filter to show only online payment deposits, or only e-wallet transfers, for example.
- Bet status: view settled bets, voided bets, or all bets together.
Once you've filtered, you can export the results as a CSV file, which opens in any spreadsheet program. This is handy if you want to track your play over a longer period or share records with an accountant.
Why betting history matters
Your betting history on hanzo serves several practical purposes. First, it's a record for your own accountability—you can see exactly how much you've wagered over time and whether your play aligns with your budget. Second, it helps you spot trends: maybe you notice you win more on Liga 1 football bets than on slots, or that your cashouts via mobile banking typically clear faster than bank transfers. Third, it's a safety net: if a bet fails to settle or a payment gets stuck, your history provides evidence you can share with our support team to investigate.
Key takeaways
- hanzo records every bet, every payment, and every withdrawal in your account history.
- You can filter by date, game, payment method, or settlement status to find specific entries.
- Export your history as CSV for personal tracking or record-keeping.
- Each entry includes a timestamp, amount, status, and outcome so you always know what happened.
- Your history stays in your account indefinitely; we never delete settled bets or completed transactions.
Data privacy and security
We take your betting history seriously as personal financial data. Your history is encrypted and accessible only to you and hanzo staff if you request support. We do not share your betting history with third parties, and we do not sell your data. When you request a cashout or make a deposit, the transaction details are logged but your underlying payment credentials (bank account numbers, e-wallet pins) are never stored in your betting history—only the payment method name and confirmation code appear.
If you ever suspect unauthorized activity on your account—bets you did not place or withdrawals you did not request—your betting history is the first place to look. Contact our support team with the bet ID or transaction reference, and we can investigate. Because every entry is timestamped, we can audit exactly when and from where each action occurred.